#Zoom desktop client sign in update
#Zoom desktop client sign in password

We are taking every possible step to support and assist users and claim back those email addresses for use with the supported University of Edinburgh account. This can lead to confusion about which account to use for University business, it can also cause sign-in integration problems and prevent required changes in future. Our analytics shows a high proportion of additional Zoom accounts using University of Edinburgh email credentials that are not using the University of Edinburgh's supported Zoom account.

The update improves the sign in process, including security, of the University of Edinburgh's Zoom account. It is expected that tutors will be able to schedule Zoom meetings with their courses in Learn from the start of August 2021. This update is needed to allow Zoom meetings to be linked with courses in Learn.

If you experience persistent sign-in errors attempting to sign-in to your University of Edinburgh Zoom account, refer to section 'Do I need to take action?'. Are you experiencing persistent errors when attempting to sign-in to the University of Edinburgh Zoom account? This advice applies to students or staff and is to make sure that your University Zoom profile is ready for use through Learn.

For example, jbloggs1 or s1234567, followed by your password (this is the password you use to log into Myed, Learn etc). If prompted enter your University credentials and sign in as you normally would.

You will either be signed into Zoom immediately or be redirected to the University's EASE page.

If none of the above applies to you (or if you're unsure) and it is likely you will use Zoom meetings with your courses in Learn, first do the following steps: Will you be expecting to use Zoom meetings with your courses in Learn, but none of the above applies to you? If you successfully sign-in at without being prompted by Zoom about using your organisations email address, you do not need to take any further action. Have you successfully signed in to the University of Edinburgh Zoom account through ed-ac-since 7th June 2021?

Images of both the prompt and the email are shown in the 'Do I need to take action?' section below. You may also receive an email from Zoom prompting you to change your email address. If you have a Zoom account (free/basic/paid/other) accessed through, that's using your university email address refer to 'Do I need to take action?' below, as there are some steps you must complete.įrom 20th of July, you will be prompted by Zoom to change the email address of your other Zoom account, the next time you sign in to it. IMPORTANT - Read the following in case you need to take action: Do you have a Zoom account through, using your University of Edinburgh email address? Importantly, the policy is to help avoid University of Edinburgh email addresses being used with personal Zoom accounts. This policy is required to support teaching activity within Learn and Zoom.

The Zoom Sign-in policy was updated in 2021.

#Zoom desktop client sign in update

#Zoom desktop client sign in password